Privacy policy



Statement on data protection

1) Information about the collection of personal data and contact details of the controller

1.1 Thank you for visiting our website. Below we inform you about the processing of your personal data when using our site. Personal data is considered to be all data that allows you to be personally identified.

1.2 The controller responsible for data processing on this website is (STORE NAME). The controller is the natural or legal person who decides, alone or jointly with others, on the purposes and means of processing personal data (as defined by the EU General Data Protection Regulation —GDPR—).

1.3 This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential information (such as orders or inquiries). You can recognize an encrypted connection by the browser address bar starting with "https://" and the padlock icon.

2) Data collection when visiting our website

When you use our site solely for informational purposes (without registering or sending us information), we only collect the data that your browser transmits to our server (the so-called "server log files"). These are necessary to display the site and ensure its stability. The following data is collected:

  • Page visited

  • Date and time of access

  • Amount of data transferred (in bytes)

  • Page from which you accessed (referrer)

  • Browser used

  • Operating system used

  • IP address used (possibly anonymized)

The processing of this data is based on our legitimate interest in improving the stability and functionality of the site, in accordance with Article 6(1)(f) of the GDPR. No transfer or further use of the data takes place, unless there is concrete evidence of unlawful use, in which case the logs may be reviewed subsequently.

3) Cookies

To make our website attractive and to enable the use of certain features, we use cookies (small text files stored on your device). Some cookies are deleted at the end of the session (session cookies), while others remain stored to recognize your browser on future visits (persistent cookies). These cookies may collect personal data such as browser, location, or IP address.

Persistent cookies are automatically deleted after the defined period, which varies depending on the cookie. Some cookies simplify the ordering process (for example, by saving products in the cart). If cookies process personal data, the processing is based on Article 6(1)(b) of the GDPR (contract performance) or Article 6(1)(f) (legitimate interest in optimal site functionality and an efficient user experience).

We may work with advertising partners who also store cookies on your device when you visit our website (third-party cookies). If this is the case, we will inform you in this policy about their use and scope.

You can configure your browser to be notified about the installation of cookies and decide individually whether to accept them. The way to configure this varies by browser; please check its help menu. Here are some useful links:

  • Internet Explorer

  • Firefox

  • Chrome

  • Safari

  • Opera

If you reject cookies, some features of the site may not be available.

4) Contact

When you contact us (for example, through a form or email), we collect your personal data. The data collected is indicated on the corresponding form. We use this data exclusively to respond to your inquiry and manage related technical aspects. The legal basis for this processing is our legitimate interest in responding (Article 6(1)(f) of the GDPR). If your contact is to enter into a contract, the legal basis will also be Article 6(1)(b). Once the matter has been resolved and there are no legal retention obligations, your data will be deleted.

5) Creation of customer accounts and contract performance

When you provide us with personal data to enter into a contract or create a customer account, we process it under Article 6(1)(b) of the GDPR. The required data is indicated on the forms. You may request the deletion of your account at any time by writing to the controller's address mentioned above. Once the contract is completed or the account is deleted, the data will be blocked for tax and commercial reasons and will be deleted once those periods have expired, unless you give your consent for further use or the law permits it.

6) Use of data for direct marketing

6.1 Newsletter subscription
If you subscribe to our newsletter, we will regularly send you offers. We only need your email address; other data is optional and is used to personalize the message. We use the "double opt-in" method, meaning you will receive a confirmation email and only after clicking the link will we begin sending you the newsletter.

By activating the link, you consent to the processing of your data under Article 6(1)(a) of the GDPR. We record the IP address and time of registration to prevent misuse. You can unsubscribe at any time using the link in the newsletter or by writing to us at (STORE EMAIL). As soon as you do, we will remove your address from our list, unless you consent to further use or the law permits it.

6.2 Sending newsletters to existing customers
If you gave us your email address when making a purchase, we may send you emails offering similar products without needing additional consent. This is based on our legitimate interest in personalized direct marketing, in accordance with Article 6(1)(f) of the GDPR. You may object at any time by writing to us.